Privacy Policy
Last updated: 6 July 2026
Humber Event Rentals Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect and use information when you visit our website, contact us, request a quotation, make a booking or use our services.
1. Who We Are
Humber Event Rentals Ltd is the data controller responsible for your personal information.
Email: cj@humbereventrentals.co.uk
Telephone: 07802 751807
Address: Appleleaf Lane, Barton Upon Humber DN18 5GP
Company number: 16545247
2. Information We Collect
We may collect:
Your name, email address, telephone number and postal address
Business, venue and event contact details
Event dates, locations, schedules and technical requirements
Music requests, performer details and supplier information
Quotations, invoices, payment records and transaction references
Messages sent by email, telephone, WhatsApp, forms or social media
Photographs, video or audio captured while delivering booked services
Website information such as IP address, device type, pages visited and cookie preferences
We do not normally store complete payment-card details. Payments may be processed by independent banks or payment providers.
3. How We Use Your Information
We use personal information to:
Respond to enquiries and prepare quotations
Confirm and manage bookings
Deliver DJ, PA hire, lighting, photography and event-production services
Coordinate venues, suppliers, performers and event schedules
Process payments and maintain accounting records
Provide customer support and handle complaints
Protect our equipment, staff and legal rights
Improve our website and services
Send marketing where you have consented or where the law permits
Our lawful bases may include:
Taking steps before entering into a contract
Performing a contract
Meeting legal obligations
Our legitimate business interests
Your consent, where required
You may withdraw consent or opt out of marketing at any time.
4. Photography and Event Media
Where we are booked to provide photography, video or event-content services, we may capture identifiable images and recordings to fulfil the booking.
Selected material may only be used for promotional purposes where this has been agreed, consent has been obtained where necessary, or we have a valid legitimate interest.
We take particular care with children, schools and private events. Please contact us if you do not want an identifiable image used for promotional purposes.
5. Sharing Your Information
Where necessary, we may share information with:
Venues, suppliers, performers and production crew
Equipment-hire and delivery providers
Website, email, cloud-storage and file-delivery providers
Payment processors and banks
Accountants, insurers and professional advisers
Government bodies, regulators or law-enforcement agencies where legally required
We do not sell personal information or marketing lists.
6. Cookies
Our website may use essential, functional, analytics and advertising cookies.
Essential cookies may operate automatically. Non-essential cookies should only be used after you have made a clear choice through the website’s cookie banner or settings. You can change or withdraw your preferences at any time.
7. How Long We Keep Information
We normally retain:
Unsuccessful enquiries and quotations for up to 12 months
Contracts, bookings, invoices and payment records for up to six years
Event schedules and operational documents for up to three years
Raw photography or video files for approximately six to twelve months
Delivered or edited media for up to two years, unless otherwise agreed
Marketing records until you unsubscribe or object
Information may be kept longer where required for legal, tax, insurance or dispute-resolution purposes.
8. Security
We use reasonable measures to protect personal information, including password protection, access controls, secure cloud storage, device security and reputable payment providers.
No online system can be guaranteed completely secure.
9. Your Rights
Depending on the circumstances, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion or restriction
Object to certain uses
Withdraw consent
Opt out of direct marketing
Request transfer of certain information
Complain about how your information is used
To exercise your rights, contact:
We may need to verify your identity before responding.
10. Complaints
Please contact us first if you have concerns.
You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator.
11. Changes to This Policy
We may update this policy when our services, suppliers or legal obligations change. The latest version will be published on our website.
12. Contact
Humber Event Rentals Ltd
Email: cj@humbereventrentals.co.uk
Telephone: 07802 751807